HomeSugarCRM – Retail: Customer Management in the field of distribution and retail

Actually status

Problems you are experiencing

– Big database in excel make difficult for looking and filter data.
– Duplicate data (customer information), doesn’t consistent between departments and brands.
– When have a customer contact, staff couldn’t know histories tour of customer, the former care situation, characteristics of customer to determine how suitable customer care.
–  Not enough tools to support report.
– Losing much more time to synthetic selling reports, because database was dispersed in file excel of each sales man.

– Lack of collaboration between employees in the company, departments
– Difficultly in protect sensitive database.
– Couldn’t maintain continuity in sales process, customer care when there is s change a person.

To solve all above problems, we propose solution software “SurgarCRM-Retail”

Solution

“SugarCRM-Retail” Solution

1

Information management

•Customer (B2B / B2C)

•Other relationship

•Potential customer

•Targeting

Selling management

• Products management

• Warehouse management

• Management of stock transfer

• Warehousing management (sales)

 Marketing management

• Mass of sending email.

• Mass of sending SMS

Statistics (report)

• Target

• Database of customer

• Sales man activities

• Task

• Dept

• Inventory

Inventory management – Dept

•Product Inventory

•Customer liabilities (receivables)

•Supplier liabilities (payable)

•Revenues and expenditures

Manage extensions

• Announcing birthday of customer in this month.

• Reminding customer who wasn’t taken care in a period time.

• Auto send email/sms to congratulate birthday of customer.

Why you choose SugarCRM-Retail

Why you should choose our SugarCRM-Retail?

The reasons for you to consider selection our SugarCRM-Retail product:

– Running online. Access anywhere, anytime as long as an Internet connection. In addition to the ability to run online, the software can be installed internally in order to run the company (offline).

– Global standardization: Sugar being developed and launched in the US – where there are economic development and is leading the market CRM product in the world. And has applications in production and business activities from the very  long so Sugar itself inception has brought very high standardization. Today, with flexible customization features, language diversity, low cost and high stability helped Sugar increasingly have a large community of users in most countries.

Software “2 in 1”: SugarCRM-Travel can carry both software functionality of customer relationship management (CRM) and the function of the business travel software. However, customers can request to use only 1 in 2 or even 2 functions.

 Increase customer care efficiency:  software capabilities marketing integrated by email and sms . Users can use both 2 feature to support the customer care operations of the company. In addition, the mechanism automatically filters VIP customers, intimate, potentially, the software will also help the company operate Customer care,  instead of sorting and processing data on Excel file.

 Increase work efficiency: This Software has export function of the type of quotes, contracts, tours, group plans, booking by fax to Word file, PDF to minimize the job ‘paper’ . In addition, the ability to access online would also be useful to the sales staff, executive or management level often have to move much.

Ability to customize and expand flexibility in the model, company business processes. Our software is particularly strong in the aspect of flexibility, expand, shrink software with company model. Depending on customer needs, we will advise and propose solutions to the most appropriate software.

Role (subsystem) closet database with company structure
– Running on every operating system.
– And much more convenient …

Process 

Reference

Reference theme

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LIÊN HỆ ĐỂ ĐƯỢC TƯ VẤN MIỄN PHÍ Mobile: (+84) 935 543 543 (Mr. Học)
Email: hoc.buionlinecrm.vn

Hotline: 0935 543 543

Skype 1: thao.nguyen.uit

Skype 2: hoc.buicao

What is SugarCRM?

Sugar CRM software customer relationship management for the great companies of small and medium sized. Particularly for the U.S., the price of the software solutions are always the top issues, the Sugar CRM is really a good solution not only for companies but also small and medium-range practical for both large companies

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