– Customer database is dispersed, disconsistent
– Couldn’t exploited customer relationship existing.
– Feedback of customer is forgotten and loosen
– Manual report, mistake
– Difficult to follow, check and appreciate efficiency staff. (KPI)
– Lack of supporting information for employees to make decisions before customer requirements
SugarCRM-Banking’s purpose solution.
CRM software basely have to meet some problems:
– Customer data is consisted, concentrated.
– Providing overview of the customer
– Exploiting maximum customer relationship existing.
– Record or saving feedback of customer and control situation.
– Auto report, more quickly and accurate
– Having tools to make target, follow and evaluate efficiency work.
– Having support decision tool for reception department.
Why you choose SugarCRM-Bank
Why you should choose our SugarCRM-Bank?
The reasons for you to consider selection our SugarCRM-Travel product:
– Running online. Access anywhere, anytime as long as an Internet connection. In addition to the ability to run online, the software can be installed internally in order to run the company (offline).
– Global standardization: Sugar being developed and launched in the US – where there are economic development and is leading the market CRM product in the world. And has applications in production and business activities from the very long so Sugar itself inception has brought very high standardization. Today, with flexible customization features, language diversity, low cost and high stability helped Sugar increasingly have a large community of users in most countries.
– Software “2 in 1”: SugarCRM-Travel can carry both software functionality of customer relationship management (CRM) and the function of the business travel software. However, customers can request to use only 1 in 2 or even 2 functions.
– Increase customer care efficiency: software capabilities marketing integrated by email and sms . Users can use both 2 feature to support the customer care operations of the company. In addition, the mechanism automatically filters VIP customers, intimate, potentially, the software will also help the company operate Customer care, instead of sorting and processing data on Excel file.
– Increase work efficiency: This Software has export function of the type of quotes, contracts, tours, group plans, booking by fax to Word file, PDF to minimize the job ‘paper’ . In addition, the ability to access online would also be useful to the sales staff, executive or management level often have to move much.
– Ability to customize and expand flexibility in the model, company business processes. Our software is particularly strong in the aspect of flexibility, expand, shrink software with company model. Depending on customer needs, we will advise and propose solutions to the most appropriate software.
– Role (subsystem) closet database with company structure
– Running on every operating system.
– And much more convenient …